Amazon continues to eat everyone's lunch. Fascinating. If Amazon dominates, won't it have to open retail stores simply to show consumers what they can buy online? I'm only half kidding. Retailing is being transformed.
Everyone says the payments industry will change more in the next 5 years than the last 25. I'm a believer. And a skeptic. Payments are complicated. Innovation can be very hard. I'm taking a couple of months for this Payments Innovation Road Trip to meet with POS system vendors, processors, payment service providers, MNOs, card brands, retailers, and more. Then I'll put it on the Payments Innovation Map. Keep me company on the ride.
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